Our Privacy Statement


We are happy that you’ve chosen to stop for a visit and would like thank you for placing your trust in us.

Protecting your personal information is something we feel strongly about. Our privacy statement contains detailed information on what we do with data here at RockingCarpets.ch. By using our website, you agree to the lawful processing of your personal information, within the scope detailed below.

 

SAVING, PROCESSING AND USING PERSONAL INFORMATION


When you visit our website

You can browse RockingCarpets.ch without providing any personal information. The only data we access when you browse our site is the name of the internet service provider that you used to find us, or the IP address of the device you were using.

Whereas we only use the IP addresses for analysis purposes if our IT infrastructure comes under attack, we only use the other data to help improve our offerings and to make RockingCarpets.ch more user-friendly. This data cannot be traced back to you.


If you want to receive our newsletter

If you sign up for our newsletter or if you have expressly agreed to provide us with your e‑mail address, you will regularly receive news about the latest carpets and special offers available from RockingCarpets.ch. If, in addition to providing us with your e-mail address, you have also provided us with your full name (optional), we will use this information to personalise the newsletter we send you.

You can unsubscribe at any time by clicking on the unsubscribe link, located at the bottom of each newsletter, or by sending a short e-mail to info@rockingcarpets.ch.


If you buy something from RockingCarpets.ch

To ensure that the order process runs smoothly, we require the following information from you:

  • Title

  • First and last name

  • Full address (street, house number, postal code, city/town)

  • Phone number (only for possible inquiries)

  • E-mail address


Any additional information that you provide to us beyond this is voluntary on your part. This information will help us further improve our offerings and to meet our customers’ requirements.

Depending on your payment method, we also require the following information:

PayPal

  • E-mail address that you used to register with PayPal

  • Standard delivery address that you have on file with PayPal

Credit card

We process all credit card transactions using Stripe, an international and well-established payment service provider in this field. Stripe meets the strict security requirements under PCI-DSS (Payment Card Industry Data Security Standard), an international security standard for organisations that handle major credit cards. RockingCarpets.ch has no access to your credit card information, nor do we save your credit card information.

Invoice

If you would like to pay against an invoice, we reserve the right to conduct a credit check. Your information will be sent to an external partnering company in Switzerland for this purpose.

We only use this information to process your order. Once the order has been processed and paid, we do not use this information. This information is only saved for the duration of the statutory retention period.


USE OF COOKIES

Our website uses cookies to provide you with certain functionalities (for example, to place an item in your shopping cart). Cookies are small text files that are saved to your device. Most of the cookies we use are deleted once you leave our website (so-called session cookies). Other cookies remain on your device and allow us to recognise your device the next time you return to our site. You can open up saved cookies at any time and delete them if required, or prevent cookies from being saved by your browser by changing your browser settings (instructions can be found through your browser’s help function). However, should you choose to do so, you will not be able to use all the functionality available in our online store.

 
USE OF WEB ANALYSIS TOOLS

To help us continuously improve and optimise our offerings, we use so-called tracking technology. Web analysis tools provide us with statistics and graphs that give us information on how our website is being used. RockingCarpets.ch uses mostly Google Analytics (Alphabet Inc.). Any information generated by the cookies regarding your use of RockingCarpets.ch is generally transferred to a Google server in the USA, where it is saved.

The IP address (shortened form) Google analytics obtains from your browser is not combined with other Google data.

As outlined earlier, you can change the settings on your browser to disable cookies or prevent them from being installed. You can also prevent Google from collecting and processing the data it obtains through your website activities (this includes your IP address) by downloading and installing the corresponding browser plug-in.

 
USE OF SOCIAL MEDIA PLUG-INS

Our website uses social media plug-ins such as Facebook, Instagram, Google+ or Houzz. These plug-ins are clearly indicated using the logo of the respective provider, e.g. through Like or Share buttons.

When you call up internet sites containing plug-ins such as these, your browser creates a direct link to the provider’s server. By linking the plug-in, the provider receives information that you have accessed RockingCarpets.ch. If you are logged into this social medial provider while on our website, the provider will assign this visit to your profile. When you interact with the plug-ins, i.e. by clicking on a Like button or posting a comment, the corresponding information is transferred directly to the provider and saved to the provider’s server.

If you do not want social media providers to collect information about you via RockingCarpets.ch, be sure to log out of your social media account before visiting our website. The social media provider can then only collect anonymous data that cannot be linked directly to your profile. However, the provider will still save a cookie to your device. This means that if you log into your social media account before the cookies in question are deleted from your device, the social media provider will assign this information to your profile.

To find out more on how your information is used, as well as your respective rights and how you can change settings to protect your personal data, please refer to the provider’s data protection instructions.

If you do not want the providers to collect information about you via cookies, you can activate the “Block third party cookies” function. Once you activate this setting, your browser will no longer save cookies for embedded contents from other providers. We would like to point out, however, that this setting may prevent certain functionalities on our website.